On convincing people

Often we use facts to convince people we are arguing people. But, truly we disagree not because we differ on the facts, but because we differ on unstated assumption.

So, to really convince somebody, it is necessary to determine and address their underlying assumptions.

This takes patient listening, empathy and compassion.

Special thanks to Cheryl Smith for teach me this.

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One Response to On convincing people

  1. Bhavani says:

    We have to understand and address their belief system as well; because the belief system is the basis for assumptions. By belief system I mean their understanding of what is right and wrong. Yes. Listening, understanding and compassion are essential

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